How to Switch Between Billing Plans: Complete Guide
Your needs might change during your job search. Maybe you started casually and now you're applying intensively. Or you got busier and need to pause. This guide explains how to upgrade, downgrade, or cancel your RankMyCv subscription anytime.
Understanding Plan Changes
What You Can Change
Monthly vs. Yearly Billing
- Switch between monthly and yearly plans
- Annual plans save 15% vs. monthly
- Change timing varies
Plan Tier
- Upgrade: Basic → Pro → Enterprise
- Downgrade: Pro → Basic
- Each has different credit allowances and features
Subscription vs. One-Time
- Cancel subscription and buy credit packages instead
- Switch back to subscription anytime
- Each has different payment structures
What Happens to Unused Credits
When you change plans:
Upgrade Plan:
- Remaining credits from old plan carry over
- New plan credits begin next billing cycle
- No loss of credits
Downgrade Plan:
- Remaining credits stay in your account
- New lower limit takes effect next billing cycle
- Example: 30 unused credits from Pro stay when you downgrade to Basic
Cancel Subscription:
- Access to your account continues
- Analysis history remains available
- Existing credits can't be used (subscription only)
Step-by-Step: Upgrading Your Plan
When to Upgrade
Upgrade if you're:
- Running out of monthly credits
- Wanting priority support
- Needing advanced analytics
- Planning intensive job searching
How to Upgrade
Log into your account
- Go to RankMyCv.com
- Click your profile icon
- Select "Billing & Subscription"
Navigate to Plans
- Click "Upgrade Plan"
- Review available tiers
- Choose your desired plan
Select Billing Frequency
- Monthly: Pay each month
- Yearly: Save 15% (pay once/year)
- Both auto-renew
Review Details
- New monthly credits
- New pricing
- Cancellation terms
- Billing start date
Confirm and Pay
- Review payment method
- Confirm upgrade
- Your account updates immediately
What Happens When You Upgrade
- Immediately: New credit allowance is active
- Immediately: New features unlock (if applicable)
- Next billing cycle: New billing amount starts
- Retained: Unused credits from previous plan
Example Upgrade Timeline:
- Day 1: You have 20/60 Pro credits remaining
- You upgrade to Pro (if on Basic)
- New billing amount takes effect on your renewal date
- Your 20 unused credits stay in your account
- You now have 20 + 60 (new monthly) = 80 available
Step-by-Step: Downgrading Your Plan
When to Downgrade
Downgrade if you're:
- Using fewer credits than allocated
- Job searching less intensively
- Wanting to reduce monthly costs
- Taking a temporary break
How to Downgrade
Access Billing Settings
- Log into account
- Click profile icon
- Select "Billing & Subscription"
Find "Manage Plan"
- Click "Manage Subscription"
- Review current plan details
Choose "Downgrade"
- Select lower tier
- Review lower credit amount
- Confirm effective date
Confirm Downgrade
- Downgrade takes effect next billing cycle
- No immediate charge changes
- Unused credits remain
Important Downgrade Details
Timing:
- Downgrades take effect at the next renewal date
- You keep current plan benefits until renewal
- Only charged new price on renewal date
Unused Credits:
- If you have 40 unused Pro credits and downgrade to Basic (15 credits/month)
- Those 40 credits remain in your account
- Future months allocate only 15 credits
- Unused allocation doesn't rollover, but previously earned credits stay
Example Downgrade Timeline:
- Your Pro subscription renews on the 15th
- On day 10, you request downgrade
- You keep Pro until the 15th
- On the 15th, downgrade takes effect
- You're now charged Basic price ($14.99 instead of $34.99)
- Any unused Pro credits remain
Step-by-Step: Changing Billing Frequency
Monthly to Yearly
Advantages:
- Save 15% annually ($52 vs $60 for Pro)
- Peace of mind knowing pricing for a year
- One invoice per year instead of 12
How to Switch:
- Go to "Billing & Subscription"
- Select "Change Billing Frequency"
- Choose "Annual"
- You'll be charged the annual rate adjusted for remaining time
- Next renewal is one year later
Pricing Example:
- Pro monthly: $34.99/month = $419.88/year
- Pro annual: $349.99/year
- You save $69.89 by switching to annual
Yearly to Monthly
Why Switch Back:
- Uncertain job search timeline
- Want monthly flexibility
- Prefer more frequent evaluations
How to Switch:
- Go to "Billing & Subscription"
- Select "Change Billing Frequency"
- Choose "Monthly"
- Takes effect at next renewal
- Monthly charges begin
Important: Switching from yearly to monthly mid-year may result in adjusted prorated charges.
Step-by-Step: Canceling Your Subscription
Before You Cancel
Ask yourself:
- Do I definitely not need this plan?
- Can I downgrade instead and keep credits?
- Might I need this later?
Note: You can cancel anytime with no penalty.
How to Cancel
Go to Billing
- Log into account
- Click "Billing & Subscription"
Select "Cancel Subscription"
- This is usually in the plan details section
- Or under "Manage Subscription"
Review Cancellation Details
- You'll see your cancellation date
- If mid-cycle: You might get prorated refund
- Remaining time details shown
Confirm Cancellation
- You'll be asked to confirm
- You may see a survey (optional)
- Cancellation is processed
Cancellation Complete
- Account remains active
- Analysis history accessible
- No more automatic charges
What Happens After Cancellation
Immediately:
- Your cancellation is processed
- Billing stops on cancellation date
Access:
- Your account remains active
- You can view analysis history
- You can purchase credit packages anytime
- You can re-subscribe anytime
Resubscribing:
- You can reactivate subscription anytime
- Previous settings may or may not transfer
- You'll start with new plan details
Special Situations
"I Got a Job, Can I Get a Refund?"
If mid-cycle:
- Cancel immediately
- You'll get prorated refund for unused time
- Refund issued to original payment method
- Usually processes within 3-5 business days
Example:
- $34.99 monthly Pro plan
- You cancel on day 10 of 30-day cycle
- Refund: ~$23.33 (20 unused days)
"I Used More Credits Than Allocated"
This shouldn't happen, but if it does:
- Monthly allocation resets at renewal
- You can't exceed your monthly limit
- If you need more: Upgrade to higher plan
"I Want to Pause, Not Cancel"
Options:
- Downgrade to Basic - Cheapest option ($14.99/month)
- Buy credit package - Cancel subscription, use packages as needed
- Keep subscription - Unused credits don't rollover but credits remain accessible
"I Changed My Payment Method"
To update payment information:
- Go to "Billing & Subscription"
- Click "Update Payment Method"
- Add new card or payment info
- Save changes
- You're all set for next billing
Common Questions
Q: Will changing plans interrupt my analyses? A: No. Plan changes don't interrupt service. You keep analyzing while changes process.
Q: Can I change plans more than once? A: Yes. You can change plans as often as needed. Most changes take effect at your renewal date.
Q: What if I have a monthly plan and want to change on a different date? A: Your renewal date is fixed for your current plan. It changes when you upgrade/downgrade or renew.
Q: Do I lose analysis history when I cancel? A: No. Your account and full history remain accessible after cancellation.
Q: Can I get unused annual fees refunded if I cancel mid-year? A: Yes. Prorated refunds for unused time are standard.
Best Practices for Plan Management
Review Monthly
- Check credit usage
- Determine if current plan fits needs
Upgrade Early
- Don't wait until you run out
- Upgrading is easier than scrambling
Track Usage Patterns
- How many analyses per month?
- Adjust plan accordingly
- Consider seasonal variation
Set Reminders
- When your renewal date is
- To review upcoming renewals
- For billing surprises
Use Packages for Flexibility
- If job search timeline is uncertain
- If you're between jobs
- If you want to test the service
Summary
- Upgrades: Effective immediately
- Downgrades: Effective at next renewal
- Cancellations: Process immediately, refunds prorated
- Credits: Unused credits carry over (within reason)
- Reactivation: You can resume anytime
Your plan should match your job search intensity. Don't hesitate to change it as your needs evolve.
Ready to manage your plan? Go to your account → or contact support with questions.